Warranties & Returns
If you need to return a part,
Call Western Starter at
Local: (604) 327-9028,
Toll Free: 1-800-669-7811
to request a Return Authorization Number.
Email Western Starter at firstname.lastname@example.org to request a Return Authorization Number
Return authorization numbers are valid for 30 days
There is no restocking fee on returns due to warranty claims, defective items, or due to Western Starters shipping errors (if reported within 30 days). All other unused items, in the original, undamaged packaging will incur a 20% restocking/processing fee.
Shipping damages and order shortages must be claimed within 30 days of the invoice.
All returns must be prepaid by the customer
Western Starter Ltd. guarantees any goods supplied by Western Starter Ltd. will be defect free (material and workmanship) under normal use and service for 18 MONTHS
Please see the RETURNS section to obtain authorization prior to returning any items.